Legal information

Adresse du siège social : 138 Avenue de la république - 07500 Guilherand-Granges

Numéro de Carte Pro : 141 Préfecture de l'Ardèche

Numéro RCS : 434 734 745 RCS ROMANS

Numéro SIRET/SIREN : 434 734 745 000 12

Capital de la socièté : 8 000 euros

Code APE : 6831 Z

TVA intracommunautaire : FR 594 347 347 45

Caisse de garantie avec montant : QBE FRANCE 12 place Vendome - 75001 Paris

Montant de la garantie : 30 000 euros

RPC : SERENIS ASSURANCES - 34 rue WACKEN - 67 906 STRASBOURG CEDEX 9

Assuré : LAGRANGE IMMOBILIER EURL - 138 avenue de la république - 07500 Guilherand-Granges

Représenté : Mr Stéphane BOCCHIETTI Gérant

Activité professionnelle : Transaction sur Immeubles et fonds de commerce

Numéro de police : VD 7 000 001 / 13973

Date de prise d'effet : Janvier de chaque année civile

 

Etablissement secondaire

Numéro RCS : 434 734 745 RCS ROMANS

Address : 270 avenue Victor Hugo - 26000 Valence

Enseigne : LAGRANGE IMMOBILIER PRESTIGE

Activité professionnelle : Agence Immobilière

Création : 1er Mars 2008

Origine : Création

Mode d'exploitation : Exploitation directe

 

 

The website of the Lagrange Immobilier Prestige is a artistic creation protected by the French law of intellectual property. The entire website belongs exclusively to the Lagrange Immobilier Prestige.

All representations, alterations, partly or entirely are strictly forbidden.

La creation of hyperlinks towards the website of the agency Lagrange Immobilier Prestige needs a written authorisation from the agency Lagrange Immobilier Prestige before being linked.

The Lagrange Immobilier Prestige can under no circumstance be held responsible for the contents of web sites linked to theirs.

For all rectifications of personal data of the user, you can contact the agency Lagrange Immobilier Prestige, and this conform the French law of computer liberty.

TRAVEL AGENTS’ GENERAL TERMS OF BUSINESS

SECTION VI: TRAVEL OR ACCOMMODATION SALES

Article 95

Subject to the exclusions laid down in article 14(2) (a) and (b) of the aforementioned Law of 13 July 1992 (Article L. 211-8 (a) and (b) of the Tourism Code), any offer or sale of travel or accommodation services shall give rise to the provision of appropriate documents complying with the rules laid down in this section. Where documents for flights or for scheduled travel are sold without associated services, the vendor shall issue the purchaser with one or more tickets to cover the entire journey as issued by or subject to the liability of the carrier. In the case of charter services, these must cite the name and address of the carrier on whose behalf the tickets are issued. The separate billing of different elements of a tourist package shall not exclude the vendor from the obligations incumbent upon them under this section.

Article 96

Before the contract is signed and by means of a written medium quoting its company name, address and details of its official licence to operate, the vendor must send the consumer information about the prices, dates and other constituent elements of the services supplied in respect of the travel or accommodation, such as:

  • The destination, means, characteristics and categories of transport used;
  • The type of accommodation, its location, level of comfort and principal characteristics, its approval and tourist classification in respect of the regulations or customs of the host country;
  • The meals provided;
  • A description of the itinerary, in the case of tours;
  • Administrative and health formalities to be completed, particularly where borders will be crossed, including the deadlines for their completion;
  • The tours, excursions and other services included in the fixed price or that may be available for an additional payment;
  • The minimum or maximum group size allowed for the travel or accommodation and, if the travel or accommodation is subject to a minimum number of participants, the deadline for the consumer to be notified if the travel or accommodation is cancelled; that deadline cannot be set any later than twenty-one days prior to departure;
  • The amount or percentage of the price that is to be paid as a deposit when the contract is signed and the schedule for the payment of the balance outstanding;
  • The price adjustment terms, as laid down by the contract under the terms of article 100 of this decree;
  • The contractual terms for cancellation;
  • The terms for cancellation laid down under articles 101, 102 and 103 below;
  • Details of the risks covered and the amount of cover taken out under the insurance policy for repatriation in the event of an accident or covering the consequences of the professional civil liability of non-profit organisations and associations and local tourist institutions;
  • Information concerning the option to take out an insurance policy covering the consequences of certain circumstances of cancellation or a policy for assistance covering certain specific risks, including medical expenses.

Article 97

Advance information provided to the consumer shall be binding upon the vendor, unless in the latter the vendor has expressly stipulated their right to change certain items of content. In this case, the vendor must clearly state to what extent and on what basis this change may be made. In any case, the consumer must be informed in writing of changes made to advance information before the contract is signed.

Article 98

The contract signed between the vendor and the purchaser must be in writing and in duplicate, with one copy given to the purchaser, and it must be signed by both parties. It must include the following clauses:

  • The name and address of the vendor, of their guarantor and of their insurer, as well as the name and address of the organiser;
  • The travel destination(s) and, if the stay is divided, the different periods and their dates;
  • The means, characteristics and categories of transport used and the dates, times and places of departure and return;
  • The type of accommodation, its location, level of comfort and main characteristics, and its tourist classification according to the regulations or customs of the host country;
  • The number of meals provided;
  • The itinerary, in the case of tours;
  • Visits, excursions or other services included in the total travel or accommodation price;
  • The total price of the services billed and a record of any change to that billing under the provisions of article 100 below;
  • If applicable, a record of any taxes or duties levied on particular services, such as landing charges, taxes on embarkation or disembarkation at ports or airports, and tourist taxes, where these are not included in the price of the service(s) supplied;
  • The schedule and means of payment of the price; in any case, the last payment made by the purchaser cannot be less than 30% of the travel or accommodation price and must be made to coincide with the handover of documents allowing the purchaser to travel or to take up accommodation;
  • Special conditions requested by the purchaser and agreed by the vendor;
  • The terms and conditions under which the purchaser may submit a claim for contractual non-fulfilment or misfeasance to the vendor, a claim that must be sent to the vendor at the earliest possible opportunity, by registered letter with acknowledgement of receipt, if appropriate with written notice to the travel organiser or the supplier of the services concerned;
  • The deadline for the notification of the purchaser in the event that the vendor cancels the travel or accommodation, if the provision of the travel or accommodation is subject to there being a minimum number of participants, in accordance with the provisions of article 96, clause 7, above;
  • The contractual conditions for cancellation;
  • The cancellation conditions laid down in articles 101, 102 and 103 below;
  • Details of the risks covered and the amount of cover provided under the insurance policy covering the consequences of the vendor’s professional civil liability;
  • Information concerning the insurance policy covering the consequences of certain circumstances for cancellation taken out by the purchaser (policy number and insurer’s name) and concerning the contract for assistance covering certain specific risks, including repatriation costs in the event of an accident or illness; in that case, the vendor must send the purchaser a document specifying at least those risks covered and those excluded;
  • The deadline for notification of the vendor in the event that the purchaser transfers the contract;
  • A written commitment to provide the purchaser with the following information at least ten days before their planned departure date:

a) The name, address and telephone number of the vendor’s local representative or, otherwise, the names, addresses and telephone numbers of local organisations able to assist the consumer in the event of difficulties or, otherwise, a telephone number allowing contact to be made with the vendor as a matter of emergency;

b) For the foreign travel and accommodation of minors, a telephone number and address allowing direct contact to be made with the child or person responsible at the place in which they are staying.

Article 99

The purchaser may transfer their contract to a transferee who fulfils the same conditions as them in order to take up the travel or accommodation, insofar as this contract has not taken any effect. Unless a more favourable offer is given to the transferor, the latter shall be obliged to inform the vendor of their decision by registered letter with acknowledgement of receipt at least seven days before travel commences. Where this involves a cruise, this period shall be extended to fifteen days. Under no circumstances shall this transfer be subject to the prior authorisation of the vendor.

Article 100

Where the contract includes a specific price adjustment option, subject to the limitations laid down under article 19 of the aforementioned Law of 13 July 1992 (Article L. 211-13 of the Tourism Code), it must cite the specific method of calculating any upward or downward price variations, including the amount of transport costs and taxes applicable, the currency or currencies that may have an impact upon the travel or accommodation price, the proportion of the price affected by the variation, and the currency rate(s) used as benchmark figures for the calculation of the price shown in the contract.

Article 101

Where, before the purchaser departs, the vendor is obliged to make a change to one of the essential elements of the contract, such as a significant price increase, without prejudice to any action for compensation of losses incurred and having notified the vendor by registered letter with acknowledgement of receipt, the purchaser may:

  • Either terminate their contract and obtain immediate reimbursement of payments made, without any penalty;
  • Or accept the change or replacement trip offered by the vendor; an additional clause to the contract shall specify the changes made and shall then be signed by the parties; any price reduction shall be made from any sums still payable by the purchaser and, if the payment already made exceeds the new price of supply, this overpayment must be refunded to them prior to the departure date;

Article 102

Under the circumstances described in article 21 of the aforementioned Law of 13 July 1992 (Article L.-211-15 of the Tourism Code), where, prior to the departure of the purchaser, the vendor cancels the trip or accommodation, they must inform the purchaser by registered letter with acknowledgement of receipt; without prejudice to any action for compensation of losses incurred, the purchaser shall obtain the immediate reimbursement from the vendor of sums already paid, without any penalty; under these circumstances, the purchaser shall receive compensation at least equal to the penalty that they would have incurred if they had been responsible for the cancellation on that date.

Under no circumstances shall the provisions of this article prevent the signing of an out-of-court settlement whereby the purchaser accepts a replacement trip or accommodation offered by the vendor.

Article 103

Where, after the purchaser’s departure, the vendor is prevented from supplying a substantial proportion of the services specified in the contract, amounting to an appreciable percentage of the price met by the purchaser, the vendor must immediately take the following measures without prejudice to any action for compensation of losses incurred:

  • Either to offer services to replace the planned services, while bearing the burden of any surcharge and, if the services accepted by the purchaser are of a lower quality, to reimburse the purchaser for the price difference upon their return;
  • Or, if they cannot offer any replacement services or if the purchaser rejects these for valid reasons, to supply the purchaser with travel documents at no extra cost so as to allow them to return, under conditions liable to be deemed equivalent, to the place of departure or to another place acceptable to both parties.

Article 104

It is an essential requirement that the provisions of articles 95 to 103 of this decree should be included in the travel brochures and contracts offered by the persons referred to in article 1 of the aforementioned Law of 13 July 1992.